The organizationhierarchydetermines

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Unformatted text preview: up of employees snacking together can be an example of such groups. Informal groups may be sub­categorized as : Command, task, interest, or friendship groups. 1. Command groups are dictated by the formal organization. The organization hierarchy determines a command group. It comprises of direct reports to a given manager. 2. Task groups—represent those working together to complete a job task. A task group’s boundaries are not limited to its immediate hierarchical superior. It can cross command relationships where the same member may be reporting to two or more authorities at the same time. All command groups are also task groups, but the reverse may not be true. 3. An interest group consists of people who affiliate to attain a specific objective with which each is concerned. Self­ assessment questions 1 1. Formal groups come into existence for serving a specific _________________ purpose. 2. An ______________ group is neither formally structured nor organizationally determined. 3. All command groups are also __________ groups. Sikkim Manipal University 133 Group Behavior Unit 10 10.3 Models Of Group Development The most important models of group development have been cited below. a. The Five­Stage Model 1. Forming: In this stage the members are entering the group. The main concern is to facilitate the entry of the group members. The individuals entering are concerned with issues such as what the group can offer them, their needed contribution the similarity in terms of their personal needs, goals and group goals, the acceptable normative and behavioral standards expected for group membership and recognition for doing the work as a group member. 2. Storming: This is a turbulent phase where individuals try to basically form coalitions and cliques to achieve a desired status within the group. Members also go through the process of identifying to their expected role requirements in relation to group requirements. In the process, membership expectations tend to get clarified, and attention shifts toward hurdles coming in the way of attaining group goals. Individuals begin to understand and appreciate each other’s interpersonal styles, and efforts are made to find ways to accomplish group goals while also satisfying individual needs. 3. Norming: From the norming stage of group development, the group really begins to come together as a coordinated unit. At this point, close relationships develop and the group shows cohesiveness. Group members will strive to maintain positive balance at this stage. 4. Performing: The group now becomes capable of dealing with complex tasks and handling internal disagreements in novel ways. The structure is stable, and members are motivated by group goals and are generally satisfied. The structure is fully functional and accepted at this stage. Group energy makes a transition from member’s focus on getting to know and understand each other to performing. For permanent work groups, performing is the last stage in their development. Sikkim Manipal Univ...
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This note was uploaded on 03/01/2014 for the course MBA mba taught by Professor Smu during the Fall '10 term at Manipal University.

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