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Unformatted text preview: policies and strategy. For example, organizations may have to change their employment policies in accordance with the government policy, demand of the nongovernment organizations and changing economic conditions of a country. Self Assessment Questions 1 1 Forces for change are of _____________ types. 2. Organizations are, therefore, forced to change their operational methods to meet the demands of the _____________. 3. Environmental factors such as ___________, ______________, and _____________ factors play a vital role in devising organizational policies and strategy 14.3 Resistance To Change Resistance to change may be of two types: · Individual resistance · Organizational resistance. Individual resistance Sikkim Manipal University 193 Organizational Change Unit 14 Change leads to insecurity among the employees because of its unknown consequences. Employees do not know for certain whether the change will bring in better prospects. For example, because of technological change people may feel threatened due to the fear of obsolescence of skills, less wages and losing the job. Change sometimes leads to new dimensions of work relationships. Due to organizational redesign, the employees may have to work with other set of people than their existing coworkers with whom they have direct relationship, and it is generally not welcome by most of the employees. Organizational resistance Change may bring some potential threat to the organizational power to some people. Therefore, people try to resist change. The structural inertia in the bureaucratic organizations also hinders change. Furthermore, resource constraints play a vital role in resistance to change. Self Assessment Questions 2 1. Resistance to change may be of _________ types. 2. Change leads to _______________ among the employees because of its unknown consequences. 3. Change may bring some potential _________to the organizational power to some people. 14.4 Responses To Change The responses to change depend upon the employees’ perception about the change. Different individuals diff er in their attitudes and hence, the perceptions towards change. Therefore, one important task of the management of an organization is to understand and create a positive attitude among employees regarding change. Sikkim Manipal University 194 Organizational Change Unit 14 Reactions to Change Three major reactions to change are: Anger After employees have passed over the shock of the new situation, most people who view the change as having a negative impact on their personal situation, many times, they will begin to blame the management or talk ill about management. This agitation and anger, if not addressed, may lead to some people actually trying to sabotage the change process by taking stances varying between active noncooperation and passive resistance. Denial Many people, depending on their basic values and beliefs, move from anger to acceptance. However, there are a significant number of people who go through a denial phase. A person goi...
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This note was uploaded on 03/01/2014 for the course MBA mba taught by Professor Smu during the Fall '10 term at Manipal University.
- Fall '10