Unformatted text preview: and will follow their selfinterest once a change is revealed to them. Change is based on the communication of information and the proffering of incentives. NormativeReeducative People are social beings and adhere to cultural norms and values. Change is based on redefining and reinterpreting existing norms and values, and developing people’s commitments to new ones. PowerCoercive People are basically compliant and will generally do what they are told or can be made to do. Change is based on the exercise of authority and the imposition of sanctions. According to Nicklos (2004), there can be a fourth strategy in adapting to changes, i.e. environmentaladaptive. Sikkim Manipal University 200 Organizational Change Unit 14 EnvironmentalAdaptive People oppose loss and disruption, but they adapt readily to new circumstances. Change is based on building a new organization and gradually transferring people from the old one to the new one. Self Assessment Questions 6 1. According to Bennis, Benne and Chin, _______ basic strategies can be adopted to manage change: 2.According to Nicklos (2004), there can be a ________ strategy in adapting to changes, i.e. environmentaladaptive. 14.8 Toolkit For Managing Change According to Nicklos (2004), some of thefactors to select an effective change strategy and some tips to manage change are described as follows. Generally, there is no single change strategy. One can adopt a general or what is called a ‘grand strategy’ but for any given initiative some mix of strategies serves best. W hich of the preceding strategies to use in your mix of strategies is a decision affected by a number of factors. Some of the more important ones are: Degree of resistance Strong resistance argues for a coupling of powercoercive and environmental adaptive strategies. W eak resistance or concurrence argues for a combination of empiricalrational and normativereeducative strategies. Target population Large populations argue for a mix of all four strategies. The stakes High stakes also argue for a mix of all four strategies because when the stakes are high, nothing can be left to chance. The time frame Short time frames argue for a powercoercive strategy. Longer time frames argue for a mix of empiricalrational, normativereeducative and environmentaladaptive strategy. Sikkim Manipal University 201 Organizational Change Unit 14 Expertise Having adequate expertise at making change argues for some mix of the strategies outlined above. Not having the expertise argues for reliance on the powercoercive strategy. Dependency This is a classic doubleedged sword. If the organization is dependent on its people, management’s ability to command or demand is limited. Conversely, if people are dependent upon the organization, their ability to oppose or resist is limited. (Mutual dependency almost always signals a requirement for some level of negotiation). Self Assessment Questions 8 1. ______________resistance argues for a coupling of powercoercive and environmentaladaptive strategies. 2. _________________ populations argue for a mix of all four st...
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- Fall '10
- Sikkim Manipal University, SELF ASSESSMENT QUESTIONS