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Unformatted text preview: TECTION.
CONSUMER contract for permanent or periodic
contract for permanent
performance (art. 8)
- - for determined or undetermined period
for period exceeding one year - afterwards for
exceeding one year
undetermined: each party may withdraw
each party may
without giving reasons at one month notice,
unless the parties reserved a shorter term
shorter CONSUMER CONTRACTS. CONSUMER PROTECTION.
CONSUMER information to be provided (art. 9)
- extensive - clear and easy to read
to read - not later than at the moment of starting the
performance - information deficient: period of withdrawal = three
months (art. 10.2)
→ from the delivery
→ services: from the day of conclusion
from CONSUMER CONTRACTS. CONSUMER PROTECTION.
exemptions: NO withdrawal (unless agreed otherwise)
exemptions NO withdrawal
- services if performance started with the consumer’s consent
performance started - audio and video recordings and software, once the original
audio and video recordings
packing is removed - performance which price or remuneration depends solely on
price fluctuations on the financial market
on the - performance with characteristics specified by the consumer in
his order or directly
or - connected with his person - performance which by its nature cannot be returned or which
performance which by its
subject is susceptible to quick deterioration
to quick - supply of press - services in the field of games of chance and betting.
field of CONSUMER CONTRACTS. CONSUMER PROTECTION.
- within 30 days since the consumer declared his willingness to
his willingness to
conclude the contract
conclude - subject not available:
→entrepreneur to inform the consumer
→to refund the full amount of the money
→not later that within thirty days since contract conclusion
not later - characteristics ordered by the consumer
→if stipulated in the contract
→substitute performance of equivalent quality and destination
→same price or remuneration
→informing the consumer in writing about his right to refuse this
his right to refuse
service and withdraw from the contract by returning the object at
the entrepreneur’s cost CONSUMER CONTRACTS. CONSUMER PROTE...
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- Spring '14