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Unformatted text preview: CONSUMER obligation to inform the consumer
obligation to inform
- about his right to withdrawal (art. 3)
his right to withdrawal
→ otherwise: 10 days from the date the consumer
receives information about the right of withdrawal
→ up to three months after the execution of a
contract - specimen of the statement on withdrawal
identity of an entrepreneur (art. 1) CONSUMER CONTRACTS. CONSUMER PROTECTION.
- exemptions – art. 5
→ contracts of permanent or periodic character, based on
publications, advertising, price-lists etc. (consumer able to get
publications advertising price
previously acquainted with the offer), reserving the right of
withdrawal within 10 days from conclusion
→ sales of foodstuffs delivered recurrently by the salesman to the
→ contracts universally concluded in small current matters of
everyday life where the value of the subject of a contract does
not exceed the equivalent of 10 EURO
→ construction works
→ real property (NOT repair services)
→ insurance (incl. open pension funds and reinsurance)
→ investment services CONSUMER CONTRACTS. CONSUMER PROTECTION.
Contracts concluded at a distance
implementation of the EU Directive 97/7
consumer contracts concluded without simultaneous presence of
both parties by way of a use of means of communication at a
- order form
order - serial letter
serial letter - press advertising with a printed order form
printed - catalogue - telephone - automatic calling machine - electronic mail Art. 6
3. Making use of videophone, facsimile machine, electronic mail, automatic
facsimile machine electronic mail, automatic
calling machine and telephone in order to propose the conclusion of a
contract may be done only upon the prior consent of the consumer.
be done CONSUMER CONTRACTS. CONSUMER PROTECTION.
CONSUMER right to withdraw (art. 7)
right to withdraw
- - without giving reasons
by appropriate written statement
within ten days from the delivery/conclusion of the
the contract null and void
after a prepayment +statutory interest rate
return of unchanged goods (unless the change
necessary within the limits of usual management) CONSUMER CONTRACTS. CONSUMER PRO...
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This document was uploaded on 03/02/2014.
- Spring '14