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Business Management Notes Chapter 4 Julia Underwood

Business Management Notes Chapter 4 Julia Underwood -...

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Business’Management’Notes’Chapter’4’Julia’Underwood:’ Managers’as’Decision’Makers:’ I. Problem’Solving ’ a) Identifying’and’taking’action’to’solve’problems. II. Knowledge’Workers ’ a) Use’information’to’solve’problems,’describes’managers’well. III. Performance’Threat ’ a) A’situatio n’where’something’is’wrong’or’likely’to’be’wrong. IV. Performance’Opportunity ’ A’situation’that’offers’the’possibility’of’a’better’future,’if’the’right’steps’are’taken .’ a) Problem’avoiders’ –’ prefer’not’to’make’decisions’and’ignore’problems b) Problem’solvers’ –’ react’ to’problems’as’they’occur c) Problem’seekers’ –’ proactive’in’anticipating’threats’and’opportunities V.’ Programmed’decisions’ ’ a)’ Applies’a’solution’from’past’experience’to’a’routine’problem’ VI.’ Non-programmed’decisions ’
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