Expert systems 2 neural networks 3 genetic algorithms

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Unformatted text preview: bility to take action on its own OIM 210 - Introduction to Business Information Systems Artificial Intelligence • Types of AI systems used in business 1. Expert systems 2. Neural networks 3. Genetic algorithms 4. Intelligent agents • AI systems deliver the conclusion (rather than helping you analyze the options) OIM 210 - Introduction to Business Information Systems EXPERT SYSTEMS • Expert (knowledge-based) system – an artificial intelligence system that applies reasoning capabilities to reach a conclusion • Used for – Diagnostic problems (what’s wrong?) – Prescriptive problems (what to do?) Dror Shmerling © 2012 7 OIM 210 - Introduction to Business Information Systems Traffic Light Expert System OIM 210 - Introduction to Business Information Systems What Expert Systems Can and Can’t Do • An expert system can – Reduce errors – Improve customer service – Reduce cost • An expert system can’t – Use common sense – Automate all processes OIM 210 - Introduction to Business Information Systems Dror Shmerling © 2012 8 OIM 210 - Introduction to Business Information Systems OIM 210 - Introduction to Business Information Systems NEURAL NETWORKS AND FUZZY LOGIC • Neural network (artificial neural network or ANN) – an artificial intelligence system that is capable of finding and differentiating patterns OIM 210 - Introduction to Business Information Systems Layers of a Neural Network Dror Shmerling © 2012 9 OIM 210 - Introduction to Business Info...
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