Intelligence find or recognize a problem need or

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Unformatted text preview: ems Decisions • Phases of decision making 1. Intelligence – find or recognize a problem, need, or opportunity 2. Design – consider possible ways of solving the problem 3. Choice – weigh the merits of each solution 4. Implementation – carry out the solution OIM 210 - Introduction to Business Information Systems Four Phases of Decision Making Can go back if is needed Intelligence Design Choice Implementation Dror Shmerling © 2012 2 OIM 210 - Introduction to Business Information Systems Types of Decisions You Face • Structured decision – processing a certain information in a specified way so that you will always get the right answer • Nonstructured decision – one for which there may be several “right” answers, without a sure way to get the right answer OIM 210 - Introduction to Business Information Systems What Job Do I Take? Qualitative Quantitative OIM 210 - Introduction to Business Information Systems Types of Decisions You Face • Recurring decision – one that happens repeatedly • Nonrecurring (ad hoc) decision – one you make infrequently Nonrecurring- going to war Recurring- UPS where the trucks are going Dror Shmerling © 2012 3 OIM 210 - Introduction to Business Information Systems Decision Support Systems (DSS) • Decision support system (DSS) – a highly flexible and interactive system that is designed to support decision making when the problem is not structured • Decision support systems help you analyze, but you must know how to...
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