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Unformatted text preview: : Led by Operations, in consultation with Facilities, this stage must incorporate the
culture of the work cell and documentation should include all participants in the process to
create ownership and a sense of accomplishment.
Moreover, each stage of the process involved employees at different levels and job functions
within the respective department. At Raytheon, each DMAIC process involved senior managers from
both Facilities and Operations, process engineers, cell leaders, front line operators, electricians, and
electrical engineers, occasionally from multiple shifts. The process thus engendered cross-functional
communication, and occasionally resulted in discovering other improvement opportunities, as was
the case with the MTSA machine and the broken card slots.
Finally, the fact that the DMAIC approach is a well known operations management process likely
affords the ability to easily integrate process energy usage into existing continuous improvement
programs at most manufacturing facilities, and ensures that operations personnel are familiar with
the process, especially if the ultimate goal (energy management) is something that may be new to
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- Spring '14