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Unformatted text preview: ion can be achieved through display and tracking of metrics
The real-time feedback dashboard saw its greatest impact when managers assessed the performance
of their cell using the dashboard metrics on waste and then took counter measures (such as audits)
to reduce that waste. While the intention of the real-time feedback was to accelerate the PDCA
experimental cycle on the part of operators and managers, in reality it was most successfully used
as a way to enforce top-down style compliance in adhering to existing procedures, such as shutting
down ovens at the end of the shift. Regardless, the fact that managers were able to quickly and
accurately assess the current state using the dashboard no doubt aided in developing and deploying
those counter measures effectively.
That being said, there are more cost effective ways to display and track metrics that are tightly
correlated with energy waste that would produce the same effect. For example, compliance with energy audits can be tracked as a metric, as audits for other purposes already are at Raytheon. It is
likely that trackin...
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- Spring '14