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the author conducted with the energy team, there was not a single case of an audited piece of process
equipment that was left on by the operators against procedures. 5.1.3 Approach and DMAIC framework Due to the complexity of CCA, we used a two tiered DMAIC approach. The first tier was a DMAIC
improvement process for the entire area, with the "Improvement" step of the first tier consisting
of smaller, second tier DMAIC improvement processes. These Tier 2 processes occurred in parallel
with each other. Figure 5-1 shows a graphical representation of the overall improvement process.
Leve I DMAIC:
CCA Iewd 2 DMAIC- Levd 2 DMAC Leed 2 DMMC wave SoIldTSwW Figure 5-1: Schematic of the two-tiered DMAIC process used in CCA. Individual process steps
(Define, Measure, Analyze etc.) proceed in chronological order and are dependent on the previous
stage. These steps are not depicted for the Tier 2 processes. 5.1.4 First Tier DMAIC process Define
The first step in the DMAIC process is to define the problem and project goals. With CCA senior
leadership, the CCA energy team lea...
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- Spring '14
- Energy Policy, ........., Energy development