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Unformatted text preview: ccident and turnover rates Incompetent managers – largest cause of workplace stress Three Ways to Cope with Stress
Three Reactive Strategy: short term immediate response
Proactive Strategy: action that resists stress and improves personal resiliency
Enactive Strategy: create new environment that does not contain the stressors Skill Assessment
Skill Stress Management Assessment: Assess personal skill in eliminating stressors, developing resilience and employing short term coping strategies
The higher the score the better at each and overall
See page 168 for questions related to each skill Time Stressor Reduction
Time Effective Time Management Important and Urgent
Important and notUrgent
Urgent and notImportant
NotImportant and notUrgent Efficient Time Management Eliminate wasted time Skill Assessment
Skill Time Management Assessment: Assess personal skill in Effective Time Management
The higher the score the better at it
Section II is about your activities at work, especially if you manage or have managed others Encounter Stressor Reduction
Encounter Collaboration: develop closeknit group; when people feel part of something or accepted by someone stress is reduced
Social/Emotional Intelligence: being able to handle others while...
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This document was uploaded on 03/05/2014 for the course MANAGEMENT 101 at Adelphi.
- Spring '11