ib_p05_managementpaper - Motivating Through Leadership and...

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Improved Performance als motivate by ecting attention couraging Effort couraging Persistence tering goal-attainment strategies and action plans Goals need to be: Specific Difficult Participatively Set Feedback on performance Motivating Through Leadership and Communication By: Elizabeth Frances Mahoney Management 280 Page 1
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Motivation is defined as the intensity of an employee's desire to engage in some activity. Motivating employees is part of a manager's leadership activities (Dessler, 2004, pg 283). Employees' motivational levels are directly reflected by the success of the company they work for. If employees are highly motivated and enjoy coming to work, chances are everyone in the organization is striving to achieve the success the company needs to become an industry leader. Different organizations have different motivation techniques, but all techniques are designed to achieve beneficial outcomes. Key strategies include creating an environment with effective communication, strong leadership, teamwork, goal setting, participative management and giving praise. Effective communication and leadership go hand-in-hand. Communication is the exchange and flow of information and ideas from one person to another. It involves a sender transmitting an idea to a receiver. Effective communication occurs only if the receiver understands the exact information or idea that the sender intended to transmit. Effective communication is important because leaders and managers coach, coordinate, counsel, evaluate and supervise through this process. It is the chain of understanding that integrates the members of an organization from top to bottom, bottom to top and side to side. Many of the problems that occur in organizations are the direct result of people failing to communicate. Faulty communication leads to confusion and can cause a good plan or objective to fail (Touchstones Discussion Project). Strong leadership is very important to effectively motivate workers. Leaders are ethical people who put others, not themselves, in the foreground and thrive by seeing others succeed. Research has proven that strong leadership is associated with improved job performance as well as ethical performance (Kreitner, 2001, pg 399). Leaders influence others by inspiration and Page 2
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guidance toward common goals and objectives. They motivate and mentor their subordinates for efficiency as well as coaching them towards achieving their goals. Without a leader, employees
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ib_p05_managementpaper - Motivating Through Leadership and...

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