04b BUS 444 Chap 4

4 33 electronicteamsusingtechnologytoenhance

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Unformatted text preview: ogy to Enhance Collaboration • Challenges of electronic teams teams suffer processes loss because of low cohesion, low trust among members, a lack of appropriate norms or standard operating procedures, or a lack of shared understanding among team members about their tasks. 4-33 Electronic Teams: Using Technology to Enhance Collaboration • Challenges of electronic teams (cont.) members are more geographically dispersed, and become more susceptible to the risk factors that can create process loss 4-34 Codifying Knowledge for Competitive Advantage • Tacit knowledge Personal experience Shared only with the consent and participation of the individual • Explicit (codified) knowledge Can be documented Can be widely distributed Can be easily replicated Can be reused many times at low cost 4-35 Protecting the Intellectual Assets of the Organization • Intellectual property rights are more difficult to define and protect than property rights for physical assets • If intellectual property rights are not reliably protected by the state, there will be no incentive to develop new products and services. 4-36 Protecting the Intellectual Assets of the Organization • Dynamic capabilities a firm’s capacity to build and protect a competitive advantage, which rests on knowledge, assets, competencies, complementary assets, and technologies. 4-37 Protecting the Intellectual Assets of the Organization • Dynamic capabilities include the ability to sense and seize new opportunities, generate new knowledge, and reconfigure existing assets and capabilities. 4-38 Assignments • Read Chapter 13. • Exam on Chapters 1 – 4 on Thursday, 20 February 4-39...
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