799-301 Chapter 03

1 costs price quality delivery responsiveness

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Unformatted text preview: Implementa0on Management Informa0on Sharing and Lines of Communica0on Developing Rela0onship Capabili0es (Cross Func0onal) Performance Metrics Con0nuous Improvement SUPPLIER PERFORMANCE METRICS Table 3.1 •  •  •  •  •  •  •  •  Costs / Price Quality Delivery Responsiveness and Flexibility Environment Technology Business Metrics Total Cost of Ownership (TCO) –  Pre- transac0on Costs –  Transac0on Costs –  Post- transac0on Costs Supplier Evalua0on and Cer0fica0on •  Weighted Criteria Evalua0on System –  Establish Criteria –  Monitor and Collect Performance Data –  Assign Weights to Dimensions of Performance –  Evaluate 1 – 100 –  Compute the score –  Classify Suppliers based on score •  Unacceptable •  Condi0onal •  Cer0fied •  Preferr...
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This document was uploaded on 03/11/2014 for the course SUPPLY CHA 91 at NYU.

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