This preview shows page 1. Sign up to view the full content.
Unformatted text preview: s that activity has a ___.
24 In Porter’s value chain, ___ included research and development.
27 The new ABC shipping information system ___ an existing system.
25 When a firm like AOL offers free anti-spam protection to their customers, they are trying 29 By providing customers with the addresses and easy email access between senders
to gain a competitive advantage by ___ their customers.
and receivers, a shipping company can reduce their customers’ costs and ___ their
26 Jaguar Motors has selected a ___ strate...
View Full Document
This test prep was uploaded on 03/11/2014 for the course MIS 101 taught by Professor Smith during the Spring '13 term at CSU Sacramento.
- Spring '13