Principles of Management notes Gaining Power and Influence 3 Notes

Principles of Management notes Gaining Power and Influence 3 Notes

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Principles of Management Gaining Power and Influence Part 3 The Abusive Boss Micro-manager – obsessed with details and perfection Inexplicit direction with decisive delivery – treats everything as a priority, requiring immediate and careful attention Mercurial mood swings – unpredictable responses Obsession with loyalty and obedience – believes you are either for me or against me Status derogation – criticizes subordinates in public Capricious actions – known for arbitrariness and hypocracy Exercises raw power for personal gain – entitlement to the spoils of victory Neutralizing Influence Attempts or how to resist an abusive boss Neutralize Retribution strategies used by others o Use countervailing power, even in situations of unequal power to build interdependency – e.g. boss will look bad to his boss if he fails because you are not doing what he wants o Confront person directly and identify what they are doing – naming something that someone is doing tends to stop the behavior
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Unformatted text preview: o Active resistance – deliberate non-compliance or going above person’s head to their boss • Neutralize Reciprocity strategies of others o Examine intent of what they are doing to make sure what strings are attached o Direct confrontation when people are bargaining and suggest alternative exchange o Refuse to bargain – last resort • Neutralize Reason strategies of others o Provide alternative reasons and evidence, through acknowledging their needs, explaining your concerns, and suggesting an alternative with reasons and evidence o Appeal to basic fairness or the right to say no when your reasons fail o Firmly refuse to comply – last resort Power and Influence • Be aware that politics in organizations is always present • Politics is the attempts to develop and exercise power • It becomes obvious when done for personal not organizational ends • Learn to tailor power and influence strategies to the individual situation and person...
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This document was uploaded on 03/16/2014 for the course MANAGEMENT 101 at Adelphi.

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