Values_Chapter_Notes

Absenteeism is influenced by several factors eg

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Unformatted text preview: p with job satisfaction; workers satisfied with their jobs are slightly less likely to be absent. Absenteeism is influenced by several factors (e.g., company’s absence policy, family problems). Productivity Productivity Job Job Satisfaction Satisfaction and Employee and Employee Performance Performance VALUES, ATTITUDES, & JOB SATISFACTION NOTES Absenteeism Absenteeism Turnover Turnover 3 Job satisfaction shows a weakly to moderate negative relationship to turnover—that is, high job satisfaction is associated with low turnover. Still, some dissatisfied workers never leave their jobs and some satisfied workers move on to other jobs. The decision to quit usually has several components. Employee dissatisfaction can be expressed in four types of responses Exit. Behavior directed toward leaving the organization, such as looking for a new position or resigning. Voice. Actively and constructively attempting to improve conditions, such as suggesting improvements, discussing problems with superiors, and some forms of union activity. Loyalty. Passively but optimistically waiting for conditions to improve, such as speaking up for the organization in the face of external criticism and trusting the organization and its management to “do the right thing.” Neglect. Passively allowing conditions to worsen, such as chronic lateness or absenteeism, reduced effort, and increased error rate. Responses to Job Dissatisfaction Active Exit Voice Destructive VALUES, ATTITUDES, & JOB SATISFACTION NOTES Constructive Neglect Loyalty Passive...
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