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Values_Chapter_Notes

Values_Chapter_Notes - 1 VALUES ATTITUDES JOB SATISFACTION...

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1 VALUES, ATTITUDES, & JOB SATISFACTION NOTES Work values are a worker’s personal convictions about expected outcomes work and behavior at work. Outcomes might include a comfortable existence with family security, a sense of accomplishment and self- respect, or social recognition, and an exciting lifestyle. Appropriate work behaviors at work include being ambitious, imaginative, obedient, self-controlled, and respectful. Work values guide ethical behavior at work— honesty, trustworthiness, and helpfulness. Work values are important for understanding and managing organizational behavior because they reflect what people are trying to achieve at work. Terminal values or desirable end-states of existence (equality, freedom, and salvation). Instrumental values are preferable modes of behavior or means of achieving the terminal values (capable, cheerful, courageous, imaginative, logical, loving, and responsible) People in the same occupations or categories, such as corporate executives, union members, or community activists, tend to hold similar values. Types of Values Terminal Values Terminal Values Values Instrumental Values Instrumental Values Learning Objectives • Understand value systems • Contrast terminal and instrumental values • Examine specific work attitudes • Contrast the three components of an attitude • Examine the relationship between job satisfaction and behavior • Identify four employee responses to dissatisfaction Work Values A worker’s personal convictions about
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Values_Chapter_Notes - 1 VALUES ATTITUDES JOB SATISFACTION...

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