Lecture Assignment 4

The store manager was even taking drink

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Unformatted text preview: ent from most companies, especially in the food service industry. This culture is ins9lled in employees from the beginning, even before they start training. One of the main tenets of Starbuck’s employee culture is that all general store employees are basically equal in rank. In fact, they are even called “partners” to emphasis this. I saw this first hand in the store, when I saw someone ringing me up at the cash register, then going to get a sandwich for me. Another example is when I saw a cashier step in to make a customer’s drink that was par9cularly difficult. The store manager...
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