Midterm 1 Study Guide

Biographical characteristics age gender race

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Unformatted text preview: individuals, groups, and organizations engage in as a result of inputs and that lead to certain outcomes. o Individual level- emotions and moods, motivation, perception, and decision making o Group level- communication, leadership, power and politics, and conflict and negotiation o Organizational level- human resource management and change practices Outcomes- key variables that you want to explain or predict, and that are affected by some other variables o Individual level ! Attitudes and stress • My job is awesome vs. My job is boring ! Task performance- the combination of effectiveness and efficiency at doing core job tasks is a reflection of level ! Citizenship behavior- discretionary behavior that is not part of an employee’s formal job requirements and that contributes to the psychological and social environments of the workplace • volunteer for extra work • helps others on their team ! Withdrawal behavior- set of actions that employees take to separate themselves from the organization • failing to attend meetings • showing up late • that leads to absenteeism and turnover o Group level Group cohesion- extent to which members of a group support and validate one another at work ! Group functioning- refers to the quantity and quality of a group’s work output Organizational level ! Productivity- requires both effectiveness (meets the need) and efficiency (at a low cost, achieving the goal in an efficient matter) ! Survival- simply evidence that the organization is able to exist and grow over the long term • perceiving the market successfully •...
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This document was uploaded on 03/18/2014 for the course BUAD 304 at USC.

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