Midterm 1 Study Guide

Citizenship behavior discretionary behavior that is

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Unformatted text preview: personal conflicts and stress. The creation of global organizations means the world never sleeps. Also, communication technology allows many technical and professional employees to do their work at home, in their cars, etc. Third, organizations are asking employees to put in longer hours. Recent studies have showed that employees want jobs that give them flexibility in their work schedules so they can better manage work- life conflicts. OB offers a number of suggestions to guide managers in designing workplaces and jobs that can help employees deal with work- life conflicts. Creating a Positive Work Environment- A real growth area in OB research is positive organizational scholarship, which studies how organizations develop human strengths, foster vitality and resilience, and unlock potential. The idea is that we all have things at which we are usually good, yet too often we focus on addressing our limitations and too rarely think about how to exploit our strengths. Improving Ethical Behavior- employees are required to identify right and wrong conduct. Managers and their organizations are responding to the problem of unethical behavior in a number of ways. For example, they’re offering seminars, workshops, and other training programs to try to improve ethical behaviors. Overview • • • • model- an abstraction of reality, a simplified representation of some real- world phenomenon. The OB model calls for three types of variables (inputs, processes, and outcomes) at three levels of analysis (individual, group, and organizational). The model proceeds from left to right. Inputs- variables like personality, group structure, and organizational culture that lead to processes. o Individual level- diversity, personality, and values o Group level- group structure, group roles, and team responsibilities o Organizational level- structure and culture Processes- actions that...
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