Midterm 1 Study Guide

It is the sum total of ways in which an individual

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Unformatted text preview: satisfaction with, and enthusiasm by the work he or she does Job Satisfaction • Measuring job satisfaction- The single global rating is a response to one question. Another way is through the summation of job facets. It identifies key element in a job. • More people are satisfied with their job than not. Also, satisfaction levels vary a lot, depending on which facet of job satisfaction that is being talked about. Employees in Western cultures have higher levels of job satisfaction than employees in Eastern cultures. • What causes job satisfaction? There is a strong correspondence between how well people enjoy the social context of their workplace and how satisfied they are overall. Independence, feedback, social support, and interaction with co- workers outside the workplace are strongly related to job satisfaction. People with low incomes incorporate pay and job satisfaction together, but people with higher incomes do not. Money motivates people. • Core self evaluations- bottom- line conclusions individuals have about their capabilities, competence, and worth as a person. Personality plays a role, as people with positive core self- evaluations are more satisfied with their jobs. The Impact of Satisfied and Dissatisfied Employees on the Workplace- one theoretical model is helpful in understanding the consequences of dissatisfaction. • • • • • • • • • • • • • Exit- directs behavior toward leaving the organization, including looking for a new position as well as resigning. Also it is dissatisfaction expressed through behavior directed toward leaving the organization Voice- dissatisfaction expressed through active and constructive attempts to improve conditions Loyalty- dissatisfaction expressed by passively waiting for conditions to...
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This document was uploaded on 03/18/2014 for the course BUAD 304 at USC.

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