Midterm 1 Study Guide

Midterm 1 Study Guide

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Unformatted text preview: behavior. Internally caused behaviors are those we believe to be under the personal control of the individual. • Externally caused behavior is what we imagine the situation forced the individual to do. • Distinctiveness refers to whether an individual displays different behaviors in different situations; high external and low internal • Consensus refers to when everyone who faces a similar situation responds the same way; high external and low internal • Consistency- does the person respond the same way every time; high internal and low external Fundamental attribution error- the tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgments about the behavior of others. Individuals tend to attribute their own successes to internal factors such as ability or effort, while blaming failure on external factors such as bad luck or unproductive co- workers. • Self serving bias- the tendency for individuals to attribute their own successes to internal factors and put the blame for failures on external factors. Common Shortcuts in Judging Others selective perception- the tendency to selectively interpret what one sees on the basis of one’s interests, background, experience, and attitudes • Halo Effect- the tendency to draw a general impression about an individual on the basis of a single characteristic • Contrast Effect- evaluation of a person’s characteristics that is affected by comparisons with other people recently encountered who rank higher or lower on the same characteristics. • Stereotypi...
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This document was uploaded on 03/18/2014 for the course BUAD 304 at USC.

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