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Ch_10_4per - chapter Session Outline 10 Communication The...

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1 10 Communication chapter Session Outline The Importance of Communication The Communication Process Sending Messages Effectively Receiving Messages Effectively Breakdowns in Communication Confrontation Constructive Criticism The Importance of Communication You can communicate without motivating but it is impossible to motivate without communicating. —John Thompson, former Georgetown University men’s basketball coach It’s not what you tell them—it’s what they hear. —Red Auerbach, former Boston Celtics championship coach The Communication Process Good communication skills are among the most important ingredients contributing to the performance enhancement and personal growth of sport and exercise participants.
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2 Purposes of Communication Persuasion Evaluation Information Motivation Problem solving Note: All communication contains some content as well as relational (how we felt about the someone’s message) information Types of Communication Interpersonal communication (at least two persons in a meaningful exchange) Nonverbal communication Intrapersonal communication (self-talk, the communication we have with ourselves) The Communication Process Reprinted, by permission, from R. Martens, 1987, Coaches guide to sport psychology (Champaign, IL: Human Kinetics), 48. Strategies for Improving Communication Convey rationales. Express empathy, not sympathy. Use a communication style that is comfortable for you. Learn how to become more empathetic by placing yourself in the shoes of your athletes or students. Use the positive approach when communicating. Always acknowledge the greetings of others. Have an open-door policy for your students and athletes. Be consistent in administering discipline.
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3 Sending Messages Effectively 1. Guidelines for sending verbal messages Make messages clear and concise.
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