Ch_10_4per

Do convey that you value your relationship with the

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Unformatted text preview: vides direction and focus. 5. Everyone is right from his or her own perspective. 6. Solutions and resolutions are temporary states of balance and are not absolute or timeless. • Do convey that you value your relationship with the person. • Do go slowly and think about what you want to communicate. • Do try to understand the other person’s position. • Do listen carefully to what the other person is trying to communicate. Dos and Don’ts of Confronting Key Factors Involved in the Coach–Athlete Relationship bird and knight did not have a good coorientati take in commu nicatio • Closeness—the emotional tone that coaches and athletes experience. Terms such as liking, trust, and respect indicate the level of closeness. • Co-orientation—a common frame of reference, namely shared goals, values, and expectations. Open communication facilitates the development of co-orientation. • Complementarity—interactions in which the coach and athlete are engaged. This reflects coaches’ and athletes’ acts of cooperation. dont have to like them to be close • Don’t communicate the solution. Rather, focus on the problem. • Don’t stop communicating. • Don’t use put-downs. • Don’t rely on nonverbal hints to communicate your thoughts. 7 The Sandwich Approach to Constructive Criticism Positive statement “Sally, you are really working hard out there.” then butter them with a comp limen Compliment “You’re getting there; keep up the good work!” its hel pfu Future-oriented statement “Next time try to slow down and not get ahead of the music.” hel ps get att ent ion • A positive statement • Future-oriented instruction • A compliment Example of the Sandwich Approach Steps of Constructive Criticism • Describe your feelings and take responsibility for your emotions • Describe your thoughts about the action or event that concerned you • Describe the tangible reason why the behavior affects you. • Describe what you want done. 8...
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