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Unformatted text preview: mpathy.
• Use a communication style that is comfortable for
• Learn how to become more empathetic by placing
yourself in the shoes of your athletes or students.
• Use the positive approach when communicating.
• Always acknowledge the greetings of others.
• Have an open-door policy for your students and
• Be consistent in administering discipline. 2 Sending Messages Effectively
(continued) Sending Messages Effectively
1. Guidelines for sending verbal messages
• Make messages clear and concise.
Pick the right time and place to deliver
Enhance trust with message receiver to ensure
messages are appropriately interpreted. The “telephone game” men
side (continued) Body position
Voice characteristics side •
wom 4. Considerations for nonverbal components
of messages 50 to 70% of all communication is nonverbal.
Nonverbal messages are harder to hide.
Nonverbal messages are powerful. ...or is it… Physical appearance
talks 2. The importance of nonverbal
communication 3. Considerations for nonverbal components
of messages Sending Messages Effectively
9. Be direct.
Own your message.
Be complete and specific.
Be clear and consistent.
State your needs and feelings clearly.
Separate fact from opinion.
Focus on one thing at a time.
Deliver message immediately.
Avoid hidden agendas.
(continued) 3 Components of Teacher–Coach–
Leader Communication Sending Messages Effectively Signal endorsement, recognition, and
acknowledgment to receiver How clear the receiver perceives the
teacher, leader, or coach Receiving Messages Effectively
es Supportive listening
Communicating that you are “with” the
speaker and value his or her m...
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This document was uploaded on 03/19/2014 for the course KNES 350 at Maryland.
- Fall '08