Learn how to become more empathetic by placing

Info iconThis preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: mpathy. • Use a communication style that is comfortable for you. • Learn how to become more empathetic by placing yourself in the shoes of your athletes or students. • Use the positive approach when communicating. • Always acknowledge the greetings of others. • Have an open-door policy for your students and athletes. • Be consistent in administering discipline. 2 Sending Messages Effectively (continued) Sending Messages Effectively 1. Guidelines for sending verbal messages • • • Make messages clear and concise. Pick the right time and place to deliver messages. Enhance trust with message receiver to ensure messages are appropriately interpreted. The “telephone game” men like side (continued) Body position Touching Facial expression Voice characteristics side • • • • right angle wom 4. Considerations for nonverbal components of messages 50 to 70% of all communication is nonverbal. Nonverbal messages are harder to hide. Nonverbal messages are powerful. ...or is it… Physical appearance Posture Gestures like face • • • • • • face talks 2. The importance of nonverbal communication 3. Considerations for nonverbal components of messages Sending Messages Effectively 1. 2. 3. 4. 5. 6. 7. 8. 9. Be direct. Own your message. Be complete and specific. Be clear and consistent. State your needs and feelings clearly. Separate fact from opinion. Focus on one thing at a time. Deliver message immediately. Avoid hidden agendas. (continued) 3 Components of Teacher–Coach– Leader Communication Sending Messages Effectively Signal endorsement, recognition, and acknowledgment to receiver How clear the receiver perceives the teacher, leader, or coach Receiving Messages Effectively wha you are doi ng now taki ng not es Supportive listening Communicating that you are “with” the speaker and value his or her m...
View Full Document

This document was uploaded on 03/19/2014 for the course KNES 350 at Maryland.

Ask a homework question - tutors are online