Description%20of%20the%20Balanced%20Scorecard%20Calculation

This scaled index is derived from an equal

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Unformatted text preview: s). This scaled index is derived from an equal combination of the ranking of performance and the actual performance (e.g. 4th in market share and market share of 17.5%). Thus, in one case you might have someone just slightly ahead of another (in actual performance) yet their rank would translate as a greater difference. The combination of rank and actual performance is used because some instructors use rank and others use actual performance, so we split the difference. On the actual performance, we also modify the high and low score by 50% of the difference between the 2nd highest and lowest score, to help bring outliers in line a b...
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