Case StudyColossal is a cooperation that maintains a subsidiary in Serafini. The subsidiary is also found in the state of Delaware as a new brand design, Inc. NBD is a company known for designing, branding, and manufacturing innovative electronic products. It also markets them and sells them across the world. The company manufactured the Dualplex laptop, which is a computer with 360 degrees technology. The product became the best-selling in most parts of the U.S.A and some parts of Africa. However, some consumers experienced a problem with the laptops, and they took the case to court. They claimed that the laptops overheated, and some evenignited when they were left plugged in power for long. There are some instances when the laptops burned the users and destroyed property.Type of claims that the customers could file in courtThere are several claims that customers in the united states could file against Dualplex 360. One of the claims could be gross negligence and reckless behavior. The company developeda laptop that was overheating. They conducted a research and found out that was the problem. Instead of stopping the same of the laptops and correcting the problem, they came up with a warning sign (DO NOT LEAVE THE DUALPLEX 360 PLUGGED into A POWER SOURCE AFTER THE BATTERY IS FULLY CHARGED. SELLER EXPLICITLY DISCLAIMS ALL WARRANTIES. SELLER MAKES NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. NOR IS THERE ANY OTHER EXPRESS OR IMPLIED WARRANTY.) that was not helpful to the buyers. They were ignorant to sell the faulty products to people (UMGC,2021).
Dualplex came up with a laptop design that was different from the standard laptops. That means that they attracted a lot of customers. However, the laptop had an issue, and it was overheating. The overheating became a worry to the united states customers because it burned individuals, resulting in injuries. In worse scenarios, it caused property damage. That means that there was a possibility the laptop could overheat and even blow in some instances. They could bereported for developing and selling harmful products to people. Take, for example, a parent who decided to purchase the laptop for their child, either for entertainment or educational purposes. It was possible that the laptop could overheat, and in turn, the child could die. What if it overheatedwhen no one was at home with the child, and it did blow? It means that apart from property destruction, it could also cause serious harm like death to innocent people.