It is the radicalredesignof anorganizationsprocesses

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Unformatted text preview: same
 process
 repeatedly.
 Eventually
 Six
 Sigma
 evolved
 and
 applied
 to
 other
 non
 manufacturing
 processes.
 Today
 you
 can
 apply
 Six
 Sigma
 to
 many
 fields
 such
 as
 Services,
 Medical
 and
 Insurance
 Procedures,
Call
Centers.
 Six
 Sigma
 methodology
 improves
 any
 existing
 business
 process
 by
 constantly
 reviewing
 and
 re‐ tuning
 the
 process.

 To
 achieve
 this,
 Six
 Sigma
 uses
a
 methodology
 known
 as
DMAIC
(Define
 opportunities,Measure
 performance,
Analyze
 opportunity,
Improve
 performance,
Control
 performance).
 Six
 Sigma
 methodology
 can
 also
 be
 used
 to
 create
 a
 brand
 new
 business
 process
 from
 ground
 up
 using
DFSS(Design
 For
 Six
 Sigma)
 principles.
 Six
 Sigma
 Strives
 for
 perfection.
 It
 allows
 for
 only
3.4
defects
 per
 million
 opportunities
 for
 each
 product
 or
 service
 transaction.
 Six
 Sigma
 relies
 heavily
on
statistical
techniques
to
reduce
defects
and
measure
quality.
 Six
Sigma
experts
(Green
Belts
and
Black
Belts)
evaluate...
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This document was uploaded on 03/22/2014.

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