Under tqm emphasizing the quality of the product or

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Unformatted text preview: porate
 strategy.
 It
 explains
how
a
better
manufacturing
process
helps
in
improving
the
organization
as
a
whole.
 A
few
major
concepts
and
definitions
have
been
given
below.
Please
go
through
the
same
 as
they
 are
very
important
 
 Total
Quality
Management
 TQM
 is
 a
 management
 philosophy,
 a
 paradigm,
 a
 continuous
 improvement
 approach
 to
 doing
business
through
a
new
management
model.

The
TQM
philosophy
evolved
from
the
 continuous
 improvement
 philosophy
 with
 a
 focus
 on
 quality
 as
 the
 main
 dimension
 of
 business.
 
 Under
 TQM,
 emphasizing
 the
 quality
 of
 the
 product
 or
 service
 predominates.

 TQM
expands
beyond
statistical
process
control
to
embrace
a
wider
scope
of
management
 activities
of
how
we
manage
people
and
organizations
by
focusing
on
the
entire
process,
 not
just
simple
measurements.
 TQM
is
a
comprehensive
management
system
which:
 ♦ Focuses
on
meeting
owners’/customers’
needs
by
providing
 quality
services
at
a...
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This document was uploaded on 03/22/2014.

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