Leadership Processes and Organizational Change

Leadership Processes and Organizational Change - Chapter 10...

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Chapter 10: Leadership Processes and Organizational Change Models of Organization Change - Natural life cycle - Planned change – complex, involves in different types of change - Problems identified in organizational change process o Lack of management support o Top managers forcing change o Inconsistent action by key managers o Unrealistic expectations o Lack of meaningful participation o Poor communication o Purpose of program was not clear o Responsibility for change not properly defined - First 3 = management support ownership tension - Resistance – management ownership transplanted to lower-level employees, prevent system from achieving objectives - Uncertainty – during the times of change (to reduce this: use communication and provision of information) - Employees prefer negative information than no information Communication in the Change Process - Planned organizational change – variety of communication media can be used by change agents - Managerial strategies
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  • Fall '07
  • Stefanone
  • Management, organizational change process, natural life cycle, core organizational issues

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