Chris Pierce-2 - Kelsi McDougle Foundations of Management...

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Kelsi McDougle Foundations of Management & Entrepreneurship Chris Pierce Reflection The Chris Pierce exercise in class was extremely challenging, but something I had seen before. Throughout the exercise, I was most effective at responding to everyone and making it seem like I actually paid attention to what each email said. This works in the sense that it gets people to like you, but when I did not actually take into account what each person said, then my replies meant very little. I was least effective at prioritizing what needed to be done first and at delegating. The PowerPoint presentation should have been completed first, but instead it became my last project and so was completed and sent last. Had I prioritized and finished the PowerPoint first, I would not have been rushing through my responses to the other emails and questions. As for delegation, I only referred to my assistant once when I could have had her help
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Unformatted text preview: with a lot of the issues I read in the emails sent to me. I need to work on making more thoughtful responses and I need to work on helping find actual solutions to the problems rather than temporary ones that will only work for a short amount of time. I also need to work on my own priorities and I needed to do a better job of choosing what to reply to straight away. Based on the simulation, I want to improve on my communication skills and how they should differ between myself and my employer, myself and my employees, myself and customers, etc. I want to learn how to tackle each problem brought up to me in the most efficient manner. I also want to learn more about handling different forms of communication other than email such as phone calls, in person inquiries, etc. Currently, I work at a front desk and my phone and in person skills could use a lot of improvement....
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  • Spring '13
  • Aaker
  • Want, Better, Chris Pierce, Chris Pierce Reflection

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