Study Guide Exam C - Nurse-Patient Therapeutic Relationship...

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Nurse-Patient Therapeutic Relationship What is: 30% Assessment, 30% Therapeutic Communication, 30% Teaching and 10% Social Interaction? A Nurse-Patient Therapeutic Relationship What are the four phases of the therapeutic relationship? -Pre-interaction Phase -Orientation Phase -Working Phase -Termination Phase This stage of the therapeutic relationship is the conclusion of the relationship, whether at the end of the nurses' shift or on the client's discharge from the unit, facility or service. a. Pre-interaction Phase b. Orientation Phase c. Working Phase d. Termination Phase d. Termination Phase Five key characteristics of therapeutic communication are: -Empathy -Respect -Genuineness -Concreteness -Confrontation Listener uses all senses to focus on the senders message. Listener gives undivided attention and allows sender the opportunity to complete comments without interruption. Listener pays attention to verbal and non verbal communication to look for congruence. The above describes what technique used to facilitate therapeutic communication? Active Listening Always greet the client by nene, listen actively, respond honestly to the client's concerns, and provide care competently and consistently describes what technique used to facilitate therapeutic communication? a. Active Listening b. Establishing Trust c. Assertiveness d. Restating, Clarifying, Validating Messages e. Open-ended questions b. Establishing Trust Person is confident and comfortable and remains in charge of where the conversation is going, describes what technique used to facilitate therapeutic communication? a. Active Listening b. Establishing Trust c. Assertiveness d. Silence e. Summarizing f. Open-ended questions c. Assertiveness
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Using your own words to summarize the message you received and asking the client if you have made the correct assumptions describes what technique used to facilitate therapeutic communication? a. Active listening b. Establishing trust c. Assertiveness d. Restating, Clarifying, and Validating Messages e. Open-ended questions f. Summarizing d. Restating, Clarifying, and Validating Messages Stating things such as "tell me more" or "how does that make you feel?" is what technique used to facilitate therapeutic communication?
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