Notes #8 - Strategy Map Advantages 1 All of the information...

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Strategy Map Advantages 1. All of the information is contained on one page; this enables relatively easy strategic communication. 2. It is based on the BCS four perspectives; financial, customer, internal, and learning and growth. 3. The financial perspective looks at creating long-term shareholder value, and builds from a productivity strategy of improving cost structure and asset utilization and a growth strategy of expanding opportunities and enhancing customer value. 4. The elements of strategic improvement are supported by; price, quality, availability, selection, functionality, service, branding, and partnerships.
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Unformatted text preview: 5. Internally, operations and customer management processes create both product and service attributes. Innovation, regulatory, and social processes aid in image creation and relationships. 6. Human, information, and organizational capital support all processes. Organizational capital is comprised of company culture, leadership, alignment, and teamwork. 7. Cause-and-effect relationships are illustrated by connecting arrows. Strategic Map Example Value Chain Analysis...
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