NURS
Chapter Eight Planned Change Notes

Chapter Eight Planned Change Notes - Chapter Eight Planned...

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Chapter Eight Planned Change Change: What drives change? o Rising healthcare cost o Declining reimbursement o Workforce shortage o Increasing technology o Knowledge o Increasing elderly population Planned Change: Well thought out and deliberate effort to make something happen Deliberate application of knowledge Grounded in change theories with appropriate application Change is never easy Requires a change agent Knowledge of theories, implementation, and understanding of human emotions Development of Change Theory: Kurt Lewin o Three phases required of the change agent Unfreezing Movement Refreezing Phases: Unfreezing o Change agent convinces other of the need for change Movement o Change agent identifies, plans, and implements appropriate strategies o Implement gradually Refreezing o Change agent stabilizes change, becoming status quo Driving and Restraining Forces: Driving forces = facilitators Restraining forces = barriers
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  • Fall '13
  • FRANK
  • Nursing, change agent

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