Chapter 3 Servant Leadership Notes

Chapter 3 Servant Leadership Notes - Chapter 3 Servant...

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Chapter 3 Servant Leadership O Greenleaf (1977) O Put serving others as the #1 priority O Foster a service inclination in others that promotes collaboration, teamwork, and collective activism O Sutton (2009) O Noted that many become less mindful of others’ feelings and needs O Subordinates focus changes to the leaders actions – toxic environment O Good leaders provide predictability, understanding, control, and compassion = long term employee loyalty O Takaba (2009) O Listening skills enhanced, tolerant of imperfections, recognizing that sometimes things are just “good enough” O Greater sense of goal setting O Sturm (2009) O Respect and valuing: affirmation of professional judgment; and fair treatment regarding workload Defining Qualities of Servant Leaders O Ability to listen on a deep level O Ability to keep an open mind O Ability to deal with ambiguity, paradoxes, and complex issues O Belief that honestly sharing critical challenges O
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  • Fall '13
  • Nursing, principal agent theory

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