Xerox case organizational behavior

Xerox case organizational behavior - 1 John Clendenin lost...

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1. John Clendenin lost power when he moved to the MDC. Clendenin was promoted to senior staff when he became Director of MDC, a position that required him to report directly to Sy Zivan. While he was promoted, Clendenin had little formal authority within the company, because MDC’s budget was 40 staff members and 62 million dollars smaller than his previous position. In order to accomplish MDC’s new objectives, Clendenin slowly increased the size and budget of MDC. While this helped MDC accomplish goals of doing more with strategy and benchmarking, it did not bode will with the multinational steering committee. This committee preferred to spend its money doing what MDC was doing with their own people. Due to this friction, Clendenin worked harder to accomplish a balance between growth in MDC and pleasing the multinational steering committee. Due to MDC’s uneasy relationship with the rest of Xerox, he encountered problems such as being sent “undervalued” employees, who were usually on the company’s “bad guy list,” to work for him. While Clendenin was a strong manager and was able
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  • Spring '14
  • Dr.OliverHahl
  • Management, Clendenin, John Clendenin

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