test 2 study guide - Exam 2 CH 6 7 8 9 10 CH 6 designing a...

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Exam 2: CH 6, 7, 8, 9, 10 CH 6 designing a motivating work environment Job design: Scientific Management: based on Taylors book Job specialization: break down jobs into simplest components, repetitive tasks for each worker Job characteristic model: differs per individual Alternatives: Job rotation: moving employees from job to job in intervals Job enrichment: allow workers more control over how they perform tasks Job engagement: expanding tasks performed by employees to add variety Goal setting theory: specific goal increases good perf Management by objectives (MBO) Performance Appraisal Performance Incentives Motivating a diverse workforce: indiv. Consideration CH 7 managing stress and emotions Model of occupational stress Outcomes: rltnsp btwn stress and performance? Workplace stressor: Role demand Role ambiguity Role conflict Role overload Info overload Work-family conflict Life changes Individual differences: Type A Type B Moderators: Individual Organizational Why are emotions important in the workplace?
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  • Fall '08
  • STAFF
  • Management, motivating work environment, Job Characteristic Model, idea generation tasks

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