OMIS2000- Chapter Notes

Operations excellence businesses continuously seek to

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Unformatted text preview: g The strength of cloud computing and growth of mobile digital platform allow organizations to rely more on telework, remote work, and distributed decisions making. Business Models: How company produces, delivers, and sells product or service to create wealth. Business Processes: Logically related tasks and behaviours that organizations develop over time to produce specific business results. Operations Excellence Businesses continuously seek to improve the efficiency of their operations in order to achieve higher profitability. Customer & Supplier Intimacy Technology helps businesses develop closer connections with their customers. Happy customers are returning customers. Improved Decision Making Survival Information Systems: Set of interrelated components that collect (or retrieve), process, store and distribute information to support decision- making and control an organization. • Components: o Hardware o Software OMIS 2000 Final Exam Gahtan 3 Database Telecommunications Data is put through an information system to create information. Functions of an Information System • Input, processing, and output - produce the information organizations need. • Feedback is output returned to appropriate people or activities to refine input. Sociotechnical View on Systems • Optimal organizational performance is achieved by jointly optimizing both the social and technical systems used in production Complementary Assets • Assets required to derive value from a primary investment • Firms supporting technology investments with investment in complementary assets receive superior returns o Invest in technolog...
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