Unformatted text preview: m loss of data. These files would
have to be kept in a secure format and location to ensure that the data would not be
Riordan Manufacturing¶s Recruitment and Selection practices, Training and
Development systems as well as the one-man show in the legal department are prime examples
of systems in need of definite improvement. The Recruitment and Selection practices are local
amongst all the company¶s office locations. The only national asset in use is the website
Monster.com. Currently, the turnover rate is moderate, with most employees staying at least two
years, however should expansion become necessary or desired, reaching out to a broader scope
of people other than those found on Monster.com will become necessary. Possibly some
advertising in a national newspaper or on additional websites would be a recommendation if
budgeting allowed it. A complete business 7 Training and development is another area that could use some work. The one-day
orientation and employee handbook are only a start to an individuals beginning employment with
the company. This experience could be enhanced by the implementation of a feedback system
using a well-designed questionnaire that would help to identify significant issues or trends in the
In regards to the Legal Department, it was stated on the company website that, ³Mr.
Bradford and Rick Ethridge handle all the company¶s patent applications. Litigation, tax issues
and real estate matters are referred to Litteral & Finkel, but closely supervised by Mr. Bradford.
Per Mr. Bradford¶s instructions, all communications between Litteral & Finkel pass through Mr.
This is where the biggest problem lies. Mr. Lowell Bradford heads the Legal
Department. In this position, as company Chief Legal Counsel, Mr. Bradford overseas all
company legal matters. On issues, that he is unfamiliar with or unknowledgeable about, Mr.
Bradford will consult with Riordan's legal firm of Litteral & Finkel. On the surface, this seems a
very viable solution. However, Mr. Bradford could be viewed as a possible single point of
failure. Should an immediate legal situation arise and Mr. Bradford becomes indisposed or
unable to provide quick comment, valuable company time and monetary resources might be
unintentionally lost. The company¶s legal department operation could be greatly improved by
the development and use of a business system designed to aid in the answering and tracking of
all company legal questions.
Riordan Manufacturing¶s mission statement details their desire to remain an innovative
and forward thinking company. For this to remain a reality, they will need to automate certain
areas of their human resources and legal department, to prevent the loss or corruption of data, A complete business 8 causing possible repercussions to the whole company. Once the inner company workings are
improved, Riordan as a company must insure that it has a product line that the consumer wants
The job of the Sales and Marketing department is a very important one and it has enabled
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- Fall '11
- Marketing, Corporation, Riordan Manufacturing, Dr. Michael Riordan, complete business