Unformatted text preview: he same
job so long that they no longer listen.
Sender and receiver having different
perceptions. This is vitally important in
interpreting contractual requirements,
statements of work, and proposal
Receiver evaluating the source before
accepting the communications. Slide 55
y y y
y Receiver ignoring conflicting information
and doing as he pleases.
Words meaning different things to
Communicators ignoring nonverbal cues.
Receiver being emotionally upset. Slide 56
y y y Don’t assume that the message you sent
will be received in the form you sent it.
The swiftest and most effective
communications take place among people
with common points of view. The
manager who fosters good relationships
with his associates will have little
difficulty in communicating with them.
Communications must be established
early in the project. Slide 57
y y y Authoritarian: Gives expectations and
Promotional: Cultivates team spirit
Facilitating: Gives guidance as required,
but not interfering
Conciliatory: Friendly and agreeable while
building a compatible team
Judicial: Uses sound judgment Slide 58
y y Ethical: Honest, fair and by the book
Secretive: Not open or outgoing
Disruptive: Breaks apart unity of group
Intimidating: “Tough guy,” and can lower
Combative: Eager to fight or be
disagreeable Slide 59
y Records Manag...
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- Spring '14