Unformatted text preview: the behaviour is
due to dispositional (internal) or situational
(external) causes. Behaviour is likely to be attributed
to the disposition of the actor when the behaviour
(1) is performed consistently, (2) differs from that
exhibited by other people, and (3) occurs in a variety
of situations or environments. An opposite set of
cues will prompt a situational attribution.
4. The tendency of observers to overemphasize dispositional attributions is known as the fundamental
attribution error. In contrast, actors are more likely
to explain their own behaviour in situational terms
and this actor–observer difference in attributions is
known as the actor–observer effect. Our tendency to
take credit for success and to deny responsibility for
failure is know as the self-serving bias.
5. The changing nature of the workplace and
increasing diversity has highlighted the importance
of valuing and managing employee diversity, which
can yield strategic and competitive advantages.
6. Racial, ethnic, gender, and age stereotypes can result
in discriminatory human resource decisions and are
a major barrier to valuing diversity. Organizations Chapter 3 Perception, Attribution, and Judgment of Othe...
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This document was uploaded on 03/27/2014.
- Spring '14