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Unformatted text preview: l to notice examples of fair and friendly treatment.
If such treatment is noticed, it might be perceived as patronizing rather than helpful.
Later, we will cover gender, age, racial, and ethnic stereotypes at work. For now,
consider You Be the Manager on the next page. Attribution: Perceiving Causes and Motives
Thus far, we have considered a general model of perception and discussed some specific perceptual tendencies that operate as we form impressions of others. We will
now consider a further aspect of impression formation—how we perceive people’s
motives. Attribution is the process by which we assign causes or motives to explain
people’s behaviour. The attribution process is important because many rewards and
punishments in organizations are based on judgments about what really caused a
target person to behave in a certain way.
In making attributions about behaviour, an important goal is to determine
whether the behaviour is caused by dispositional or situational factors.
Dispositional attributions suggest that some personality or intellectual characteristic
unique to the perso...
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This document was uploaded on 03/27/2014.
- Spring '14