Such training now constitutes only one of nine

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Unformatted text preview: wever, there is some anecdotal evidence that these programs can actually cause disruption and bad feelings when all they do is get people to open up and generate stereotypes and then send them back to work.51 Awareness training should be accompanied by skills training that is relevant to the particular needs of the organization. This might include training in resolving intercultural conflict, team building, handling a charge of sexual harassment, or learning a second language. Hewlett-Packard is a company that soon realized that awareness training was not enough. Such training now constitutes only one of nine diversity training modules of this type.52 Basic awareness and skills training are not the only components of managing diversity. Organizations must use a number of other tactics. In future chapters, we will consider the following: ■ ■ ■ ■ Comprehensive attitude change programs that focus on diversity (Chapter 4). Recognizing diversity in employee needs and motives (Chapter 5). U...
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This document was uploaded on 03/27/2014.

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