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Unformatted text preview: ) TPSs C) KMSs D) ERPs 47) ________ systems integrate supplier, manufacturer, distributor, and customer logistics processes. A) Collaborative distribution B) Supply- chain management C) Reverse logistics D) Enterprise planning 49) Which types of systems consolidate the relevant knowledge and experience in the firm to make it available to improve business processes and management decision making? A) TPS B) extranets C) KMS D) CRM 50) You are planning the launch of your new company, an application service provider that provides an online timesheet and project tracking application. To best communicate with and manage your relationship with your users, you would want to implement a(n) A) extranet. B) intranet. C) KMS. D) CMS. 51) All of the following are direct business benefits of collaboration, except for A) improved quality. B) improved financial performance. C) improved customer service. D) improved compliance with government regulations. 52) Which of the following types of system helps expedite the flow of information between the firm and...
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This document was uploaded on 03/29/2014.

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