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B transaction process reporting c employees

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Unformatted text preview: ecision- support D) Knowledge management 33) Which type of system would you use to forecast the return on investment if you used new suppliers with better delivery track records? A) ESS B) TPS C) MIS D) DSS 34) Which of the following is not one of the four main classifications for collaboration tools identified by the space/time matrix? A) synchronous/colocated B) same time/remote C) different time/remote D) remote/colocated 35) All of the following statements regarding Lotus Notes are true except for A) It began as an e- mail and messaging client. B) It is the most widely used collaboration tool at Fortune 1000 companies. C) Firmwide installations at a large company require specialized servers and may cost millions of dollars per year. D) It provides tools for e- mail, calendars, help desk, CRM, blogs, and wikis. 36) ESS are specifically designed to serve which level of the organization? A) operational B) end- user C) middle management D) senior management 37) Executive support systems are information systems that support the A) long- range planning activit...
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