MGT
02 The Consulting Industry

02 The Consulting Industry - MGT4102 Management Consulting...

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MGT4102 Management Consulting Scheller College of Business MGT4102 Management Consulting Consulting Industry Overview
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MGT4102 Management Consulting Scheller College of Business Segmenting the Industry Public, Non-Profit, Small Business Geography Industry (ies) Served Functions or Competencies E x p e r t i s e
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MGT4102 Management Consulting Scheller College of Business Industry Structure Value Added Scope Niche Broad (Industry or Function) Diversified Systems Integrators S&O Diversified Management And Strategy Technology Outsourcing Contract Programming Industry Specific Software Vendor Solution Providers ERP Software Vendor Solution Providers Supply Chain/CRM Specific Software Vendor Solution Providers Very small Niche players Insight Sourcing Deloitte Accenture BCG Rural Sourcing
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MGT4102 Management Consulting Scheller College of Business Industry Structure Large diversified organizations that offer a broad range of services – mainly IT consulting and change management consulting in addition to strategic consulting. These firms operate on a global basis under a multi-domestic legal structure. (Accenture, Deloitte, IBM Global Services, Capgemini) Medium-sized IT consultancies that typically have focused areas of consulting expertise in specific functions or industries. (Manhattan Associates, RedPrairie) Large management and strategic consulting specialist that primarily offer strategy consulting but are not specialized in any specific industry (Mercer/Oliver Wyman, Bain & Company, BCG, Monitor) Boutique firms that are often small and focused (North Highland, Towers Watson, Jabian) . Sole Practitioners . This group encompasses many outplaced or retired executives and part-time consultants who offer expertise in areas where they have experience. Sole practitioners are often engaged by smaller firms and previous employers. There is also a services sector (to the consulting firms) that provides Information and sourcing advisory services). Examples: The Gartner Group, TPI.
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MGT4102 Management Consulting Scheller College of Business Where Consultants Focus in the Organization Change Management Organizational Development
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MGT4102 Management Consulting Scheller College of Business The Consulting Industry This is the classic type of advisory consulting – most associated with firms like McKinsey, Bain, Booz Allen, and BCG . Examples: Business planning or business development – firm’s growth strategy (organic, inorganic). Marketing research – the environment the firm operates in. Marketing to exploit business opportunities. New product development to enhance revenue and profits. Finance – adequate funds for ongoing business and expansion plans. Policy – mainly related to governmental issues and societal concerns Core Business and Operational Strategy
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MGT4102 Management Consulting Scheller College of Business ‘Hard’ side consulting: operational processes of a business (Deloitte, Accenture, IBM, Infosys, HP, Manhattan) Consulting in operations management – improving manufacturing, logistics, purchasing and customer service.
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