bgs final report_spa and wellness industry

These government and commercial representatives can

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Unformatted text preview: apore (SAS) and the Spa and Wellness Association of Singapore (SWAS), which are the government and commercial representatives of the industry respectively. These government and commercial representatives can state their concerns and suggestions that can aid in better understanding of the issues and formulating solutions to react towards the 25 Appendix A – Minutes (Page 12 of 18) of Asia-Pacific Spa Leader’s Roundtable Conference 2006 held on 17th to 18th February 2006 At Grand Plaza Parkroyal, Singapore Collaboration – Mr Olivier Burlot & Mr Michael Loh 26 Anne T. Lawrence, James Weber and James E. Post (2005) Business and Society: Stakeholders, Ethics, Public Policy, 11th edition, Page 35 6 discovery of harmful effects of ear candling. With these two stakeholders working with the Health Sciences Authority (HSA), these stakeholders can decide on a stand about the safety and effectiveness of ear candling. From there, the stakeholders can decide on policies and strategies to tackle the problem. The team feels that spa operators should be discouraged to offer ear candling treatments due to the proven harmful effects by the FDA, so as to safeguard the health interests of the consumers. The collated stakeholders can also work with the media to educate the public about the harmful effects of ear candling, which can also serve to educate spa operators in the industry as well. This step is known as the program design step under the Issue Management Process model. The effectiveness of the such publicity strategies and how the industry has reacted to avoid offering ear candling services to customers can be reviewed months after actions has been taken to educate the public and the industry. From there, further improvements to the policies can be made to better resolve the issue. Sleaze To tackle the problem of spa workers offering sexual services during treatments can be tricky, because it involves a lot of integrity and commitment from the spa workers to bring this problem under control. One of the main reasons for spa workers to offer sexual services stems from the fact that many of them are lowly paid. The most immediate solution that can possibly solve this problem is by increasing the salary structure of these spa workers. With a good enough basic pay, lesser spa workers will resort to providing sexual services to customers to cover their low salaries. However, cost concerns of spa operators need to be taken into consideration and it may not prove to be the most practical solution. Another reason which spa workers offer sexual services is that they are obliged to do so under the customer’s request. The mindset of such customers needs to be changed to safeguard the interest of spa workers who are obliged to offer sexual services. This change of mindsets involves the education of the masses that spas are places for body relaxing and rejuvenating treatments; not places to solicit sex. Collated stakeholders SAS and SWAS can work with the mass media to publish articles that talks about the negative implications and ethical issues...
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This document was uploaded on 01/14/2014.

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