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Unformatted text preview: rspective, there is an unclear division of ethicality.
Personal aspect In the eyes of Clarence,
businesses should definitely recognize that customers
need to know of the health risks37. Dr Tan agrees that
although firms are not legally obliged to inform
customers, social and moral duties beckon. He
explains that the practice makes business sense,
because one unhappy customer would easily turn
away potential clients, tarnishing the firm’s
reputation 38 . However, in favour of firms’ ethicality,
Johnny believes that disclosing health risks equates
jeopardizing the business 39 . Observably, personal 33 Health Sciences Authority. (2007, August 22). Health
Services: Common Reasons for Postponing Your Donation.
The National Blood Service. Frequently Asked Questions.
Retrieved from http://blood.co.uk/pages/b10faq.html
Mayo Foundation for Medical Education and Research
(MFMER) Clinic Staff. (2007, August 17). Tattoos and
piercings: What to know beforehand. Retrieved from
Refer to Annex A
Refer to Appendix B2
Refer to Appendix B1
Refer to Appendix B3 opinions are generally for the idea of disclosing
tattooing risks, but with differing viewpoints, the issue
is grey, leaning towards unethical.
Societal aspect A considerable 51% of those
surveyed do not know or are unclear of the health
risks associated with tattooing. The remaining 49%
possess some basic knowledge at least, notably not
from tattoo artists but through self reading – 73%
indicated that they found out about the risks of
tattooing via individual research, while only 16% relied
on tattoo artists for this information40. Such worrying
ignorance is supported by society’s call for customers
to know the negative side to tattooing, as a
dominating 86% of the surveyed population
expressed 41 . From our analysis, majority of society
want the disclosure of health risks to be incorporated
into business norms probably because they feel that
tattoo artists are the masters of their trade and given
their experience, can best advise customers, hence
there is a general perception that it is unethical for
firms to keep silent.
Overall analysis The number of infected
customers locally has been small, leading firms to
believe that current aftercare advice is sufficient.
However, with potentially adverse effects to tattooing,
P and S generally opt for this knowledge to be
communicated to them, creating a performanceexpectations gap. Lacking consensus within and
between O, P and S leaves the question of ethicality
unsolved. However, from our perspective, the dangers
are real, and negligence breeds harm, hence current
business practices are unethical, and improvements
need to be made.
Yet, the fear of scaring customers away is
undeniable, making closure of the performanceexpectations gap more complicated than just getting
firms to reveal the health risks to potential clients. Recommendations
A key area of concern i...
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